Privacy Policy | Gateway Water Systems

Who we are

Gateway Water Systems LLC ("Gateway Water Systems," "we," "our," or "us") operates gatewaywatersystems.com. We provide water filtration and softening services in St. Louis, MO and surrounding areas. This Privacy Policy explains how we collect, use, and protect information you share with us.

Information we collect

We collect information you voluntarily provide, including:

Name, phone number, and email address when you request a free water test or contact us
Street address or ZIP code for service-area verification
Any questions or comments you include in a form submission

We may also collect limited technical data automatically, such as your browser type, pages visited, and IP address, through standard web analytics tools. We do not sell this data.

How we use your information

We use your information to:

Respond to your inquiry and fulfill your water assessment request
Contact you by phone or email about your request (and, with your consent, follow up on future services)
Improve our website and services

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

SMS and text messaging

If you provide a phone number and consent to SMS communication, message and data rates may apply. You can opt out at any time by replying STOP to any message we send. Message frequency varies. For help, reply HELP or contact us at contact@gatewaywatersystems.com.

Cookies and tracking

Our website may use cookies or similar technologies for basic analytics and functionality. You can control cookie behavior through your browser settings. We do not use advertising tracking cookies.

Third-party services

We use GoHighLevel (GHL) to manage forms and customer communications. GHL processes submitted form data on our behalf. We may also use Google Analytics or similar tools for site performance measurement. These providers have their own privacy policies governing data they receive.

Data retention

We retain your contact information as long as is reasonably necessary to fulfill your request and maintain our business records. You may request deletion of your data by contacting us.

Your rights

You have the right to request access to, correction of, or deletion of personal data we hold about you. Contact us at contact@gatewaywatersystems.com to make any such request.

Children's privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our site after a change constitutes acceptance of the updated policy.

Contact us

Gateway Water Systems LLC
Serving St. Louis, MO
Phone: (314) 723-6060
Email: contact@gatewaywatersystems.com